Fake E-mail (Phishing)

Learn how to identify and handle suspicious e-mails.

You have received an e-mail from someone and doubt its authenticity? It may be a phishing attempt.

Phishing is an attempt by criminals to reach your sensitive data, such as usernames, passwords, credit card numbers, or bank account information. The e-mails and websites they create appear to be so deceptively genuine, they are often hardly distinguishable from the originals. Typically, these e-mails and websites prompt you with some reason to disclose your information, click a link, or open an infected attachment.

If you receive a security notification, check for these details to confirm its authenticity:

How to handle a phishing e-mail

Have you already sent sensitive data by e-mail or via a website?

Immediately contact the affected financial institution or the provider from who you disclosed bank data or user data. The banks or credit card providers will advise you on further steps. For all other vendors or platforms, immediately change your passwords with unique, secure passwords.

Have you already opened an attachment or clicked a link?

Scan your computer with antivirus software. A selection of free antivirus programs can be found below:


Phishing sites are faked websites that imitate real websites in order to get personal data of a user.

If you come across a phishing website while surfing, please report it. This helps to render the website harmless.

Report a Phishing Page:

By reporting these websites, you help Google and all major browsers that block such website - and you help to make the Internet more secure every day.


←← back to news items